It's Wednesday late evening 10:30pm and I receive an email from my LOST Travel Agent from Italy wishing to work back together with us at Bhutan Majestic Travel. Sorry I cant put down the name of the Travel Agent and also the Owner's name due to privacy reasons so I hope you guys will respect it.
Well I on behalf of Bhutan Majestic Travel worked with this LOST Italian Travel Agent for many years but we LOST Contact early 2010 and no matter how much neither me nor my Managers write to him personally or his office we never go back an answers and our phone calls are never responses, which is a big surprise and strange at the same time because we never got anything uncommon nor that we did something wrong to make him or his office or his clients mad or upset but rather we did our best and provided the best available personalized services with care.
He told me, he read the home page of our website and come to know that we are reputed Travel Agency and Tour Operator after he had come to know that we had catered our services in arranging International Air Tickets and also Hotel Bookings for the entourage of His Majesty King of Tonga's visit to Bhutan early 2010 and he was confident to work together and apologized that he listened to what other fellow agents talked about us which he believed it because its said it in such a way that it can't be false. I m so glad to talk to him over the telephone for hours and discuss our both professional and personal life in our respective countries and how we can move on from now on and what lesson he learnt from 1 year not working with us! Huh I bet it sounds too much but well we are Bhutan Majestic Travel and we focus and believe in providing personalized quality service with care because we at Bhutan Majestic Travel are all young, energetic and Bhutan Tourism Professionals and we believe in Quality and not in Quantity.
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